FAQs

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File.Digital is a service that gives you the power to store files in the cloud and share them securely. Our software will help you and your staff to create and collaborate, safe in the knowledge that your documents are protected by powerful encryption. With new data regulation protections set to come into force in the UK and the EU, our service is an easy way to achieve peace of mind.

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With our software you can regulate who has access to your files, making it easier to share documents while remaining totally secure. We'll encrypt your data before storing it on the cloud, giving you added privacy and protecting you from online threats.

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The EU's new GDPR regulation, which will be coming into force across the EU and the UK in May next year, will completely change the way that companies are required to work with personal data. Among the new rules introduced by the GDPR is the requirement for companies to know where their data is being stored. Many cloud storage companies like Dropbox can't tell you this - whereas at File.Digital we can.

Companies will also face harsher penalties for failing to protect their customer data in the event of a hack or a security breach. File.Digital offers a safer-than-safe encrypted service that can protect you against the loss of customer data, so you won't have to worry about compliance issues or hefty fines under the new GDPR rules.

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Many companies use Dropbox to store and share their files, without being aware of the downsides of this. First, there is nothing to stop your employees sharing the wrong file or folder either internally or with third parties, leading to breaches of confidentiality or data protection laws. Secondly, while Dropbox encrypts your data, it retains access the encryption keys - giving the company, and other nosy organisations like US government agencies, the potential to delve into your files.

File.Digital comes with all the perks of Dropbox, including simple file sharing and a reliable service. But with greater control of who can access files, and with data centres in the EU rather than the US, we offer much more security and privacy than Dropbox and other competitors.

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Yes - we've made it as easy as possible for you to access your files. Our user-friendly app allows you to store, share and manage your content while on the go.

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Our sister company, LostDoc.com, offers the full range of back-up services at an affordable rate. We'll back your data up to multiple centres across the world, giving you complete protection against both online and offline threats. We'll also do everything we can to help you restore your files and servers if anything goes wrong - our objective is to get you back to normality as quickly as possible.

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If you'd like an ultra-secure email service to go along with your private cloud storage, you're in the right place. Our XS.email service provides you with added protection when sending important or confidential documents - and what's more, you can send up to a massive 10GB with every email. Head over to XS.Email and find out more about sending large files in complete security.